Frequently asked questions

Can your products be cleaned in the dishwasher?

Please check the care instructions on the packaging and the back of each product. However, yes - our silicone range is safe for temperatures up to 230°C.

 

Can your products be placed in the microwave?

Please check the care instructions on the packaging and the back of each product. However, yes - our silicone range is safe for temperatures up to 230°C.

 

Do your products stain with tomato-based sauce?

We cannot guarantee that our silicone products won't stain when use with tomato-based sauces.

However, we have not experienced permanent staining before. If staining does occur, silicone can be cleaned either by using soap, vinegar or bi-carb soda. Tougher stains can also be removed with stronger chemicals - however sitting them out in the sunlight can also do wonders.

 

Where are your products manufactured?

All of our products are designed in Australia, manufactured in China and independently tested to European standards. 

 

How long does shipping take?

  • Within Australia you can expect your parcel to be delivered within 3-4 days. We use Australia Post for most local deliveries. On occasion, we may choose to use a courier service where the price is more competitive.

  • Outside of Australia you can expect delivery within 5-6 days. We use a combination of DHL Worldwide Express and Australia Post for international deliveries.

 

Have another question? Please contact us and we'll get back to you as soon as possible!