Faulty or not as described?
If an item is faulty, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price or providing a replacement product.
The item should be returned within a reasonable time with proof of purchase.
Changed your mind?
If you wish to exchange a product because you've changed your mind, that's totally ok! We'll offer an exchange voucher provided the product is still in its original packaging, it hasn't been used, and is returned within 28 days.
You can select another one of our products. These vouchers are valid for 12 months…so take your time!
We just ask that you pay for the shipping costs…cause we think that's fair :)
Please get in contact if you have any queries.